How to submit a claim — B2B partners

B2B partners can submit claims through:

• The B2B Claim Form
• Email: rma@gubi.com

Include with your claim:

• The sale order number
• Photos of the defect or damage (multiple angles)
• A description of the issue, including when it was discovered
• The quantity affected

Our claims team responds within two business days. Phone: +45 6915 6061, Monday–Friday, 9:00–16:00.