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Product warranty — what is covered

GUBI provides a two-year warranty against manufacturing defects in materials and construction, valid from the date of dispatch.

Covered:

  • Defects in materials or workmanship under normal use
  • Standard products as specified in the current GUBI price list

Not covered:

  • Ordinary wear and tear
  • Wear or damage to upholstery and surfaces, including surface finishes
  • Damage caused by incorrect use, accidents, or insufficient maintenance
  • Products modified after delivery
  • Non-standard or custom products, unless the defect is in GUBI's workmanship

If you discover a defect, submit a claim as soon as possible — ideally within 7 days of discovering the issue. See "How to submit a claim" below.