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Placing an order — Professional customer

GUBI partners can place orders through two channels:

Partner Portal (b2b.gubi.com) - the self-service platform for browsing products, placing orders, and tracking status. Two ordering paths are available:

  • Online checkout - for standard products with curbside delivery. Add to cart, submit, and pay by bank transfer.
  • Online form - for customised upholstered products (made to order), Friends & Family orders, and employees outside Europe. Go to Support / Contact Us in the portal.

See "Using the Partner Portal" for a full walkthrough of both paths.

Email - send your order to order@gubi.com. Include the item numbers, quantities, and any special requirements (fabric selection, felt glides, delivery instructions).

GUBI does not accept orders by phone.

For COM/COL orders (your own fabric or leather), see "Customer's Own Material or Leather (COM/COL)" - the process includes a testing and approval step before production.

For quotations or custom orders, see "How quotations work" and "Custom and made-to-order items."