Why did I receive a quotation instead of an order confirmation?

You may receive a quotation rather than an order confirmation in two situations:

You requested an offer. When you specifically ask for pricing or a formal offer, we send a quotation for your review. Once you confirm the quotation, the order is placed and no further changes can be made.

There are overdue invoices on the account. If your account has outstanding balances, we send a quotation to let you know that the order cannot proceed until the account is cleared. For questions about your account status, contact debtor@gubi.com.