If you have not received your order within 10 business days after the estimated shipping date on your order confirmation, contact us with your order number:
- End consumers: webshop@gubi.com or +45 3332 6368
- B2B partners: order@gubi.com or +45 6915 6060
Have the following information ready:
- Your order number
- The estimated shipping date from your confirmation
- Your delivery address
- Any tracking information you have received
We will investigate the shipment status with the carrier and follow up with you.