What cannot be returned

The following items cannot be returned or refunded:

• Made-to-order items — including custom upholstery, non-standard configurations, and COM/COL orders
• Items marked "final sale" or "non-refundable" at the time of purchase
• Items showing signs of use beyond what is necessary to inspect the product — GUBI may reduce the refund to reflect any loss in value

If you are unsure whether an item is eligible for return, contact webshop@gubi.com before initiating the process.