If you want to use your own fabric (COM) or leather (COL) for a GUBI product, the ordering process has additional steps compared to a standard order. See Customer's Own Material or Leather (COM/COL) for the full process, including testing paths, fees, and shipping requirements.
Summary of the ordering flow
- Email order@gubi.com with the product, your fabric specification (including a supplier link), quantity, and project scope
- Submit a 100 cm × 100 cm test sample — DDP to the address GUBI confirms (never to GUBI HQ)
- Wait for written Suitability Approval (5–7 business days from sample arrival at factory)
- Calculate full yardage using the Upholstery Consumption sheet (shared with your Order Confirmation)
- Place your PO and ship your fabric — one roll per PO, labelled with the GUBI-provided label, DDP
- Production begins once material is received and approved. Production time runs from that point, not from the order date.
Testing fees
- Standard COM/COL: $90 — you ship the test sample yourself
- GUBI-Preferred Vendor: $120 — GUBI sources the test sample from your vendor on your behalf
- Recommended by GUBI: No fee — already pre-approved in the GUBI assortment
COM/COL orders are treated as made-to-order: they are non-refundable and production times are longer than for standard upholstery orders. Fire-code compliance is your responsibility.
For the full guide, see Customer's Own Material or Leather (COM/COL). For questions, contact order@gubi.com.