Invoices and payment terms — B2B partners

B2B invoices are sent by email at the time of dispatch. A copy is also included with the delivery documentation.

For questions about a specific invoice, payment terms, or your account balance, contact the finance team:

• Email: debtor@gubi.com
• Opening hours: Monday–Friday, 9:00–15:00

If your account has overdue invoices, new orders may be held until the balance is cleared. In this case, you receive a quotation instead of an order confirmation — see "Why did I receive a quotation instead of an order confirmation?" in the Ordering section.